Since ChoiceTel was started in 1994, we have generated savings in excess of $25 million dollars for our customers. We annually service over 2 million dollars of telecommunications services for our clients.

Our vision is to be the leading provider of professional telecommunications project management and consulting services across the United States.

We exist to provide proven, resourceful and intelligent decision making for each aspect of our client’s telecommunications systems and services.
We are driven by our customer’s needs and goals; we focus first and foremost on customer satisfaction.
We believe in a quality, rewarding and respectful work environment. Our employees are our greatest assets.
We actively give back to our community, endeavoring to encourage charity and good will amongst our employees and neighbors.

Core Values
ChoiceTel’s central focus is built on a solid foundation using the following principles:
Openness and Resourcefulness
Committed Professionals
Employee Loyalty and Respect
Long Term Relationships

Executive Team
Diane S. Smith, President – Co Founder
Over 20 years of telecommunications experience
15 years of data services experience
9 years of telephony equipment experience

William C. Smith, CFO – Co Founder
Over 14 years of business and finance management experience
Over 8 years of telecommunications experience
4 years of data services experience

Customer Track Record

We dedicate ourselves to developing long-term mutually beneficial customer relationships, and in doing so, we have established an impressive retention rate.
The average customer has been with us for about 5 years
Our churn rate averages less than 2.0 %
We generate proven measurable savings for our clients. (Over $25M to date)
Our effective vendor management skill ensures that our clients receive the service they deserve


  Choice Telecommunications, Inc.
7640 Dixie Highway, Suite 150
Clarkston MI 48346-2079
(248) 922-1150